Only one bonus per person, per IP address and/or per device is permitted. The minimum deposit necessary to obtain your bonus is $20. In order for players to receive the bonus, they must download the GGPoker app, open an account, deposit funds and play for real money at GGPoker. Players can choose between 100% up to $600 match up bonus on their first deposit, or choose to receive $100 in cash and tickets. Option 1: 100% up to $600 Deposit Bonus at GGPoker This bonus is paid out in $5 increments, for every $20 paid in net rake/tournament fees paid – with 90 days to claim.
5 / 5 | |
| Welcome offer | $600 |
| Rakeback | Fish Buffet |
| Cashier | direct |
| Payments | |
| Platforms |
- Legal GG Network skin
- Chinese players
- Action across all stakes
- Millions of dollars in monthly promotions
- Exclusive monthly $6,500 Rake Race
- Exclusive $500 monthly freeroll
GGPoker — is the flagship poker room of the GG Network, which has quickly become one of the leaders in the online poker industry. The network fills its tables with thousands of players from Asia, Europe, and America.
The company has its headquarters in Dublinand we have interviewed Jean-Christophe Antoine, head of the entire network. Therefore, this skin is responsible for drawing the attention of players living in the UK.
One of the main reasons for the success of the network is its unique “Security & Ecology Agreement” which in short defines how to handle the relationship between amateurs, professionals, and the poker room.
GGPoker Welcome bonus
You will be able to choose one of two welcome bonuses for your first deposit at GGPoker:
- 100% matched bonus up to $600: paid in $5 chunks for every $20 net rake (please check PVI rake), 90 days wagering time;
- Up to $100 in cash and free tickets: all rewards will expire after 30 days
Attention! You cannot clear the bonus cash at Rush & Cash (fast-fold poker) tables.
How to get the GGPoker welcome bonus?
- Register an account;
- Deposit at least $20 and choose a bonus from the dropdown menu;
- $600 matched bonus: your account will be credited with a bonus balance according to your deposit.
- $100 in rewards: you'll get free tickets up to $40 during the following six days, and $60 in additional rewards for playing;
GGPoker gives up to $300 in extra bonuses for new players in the Honeymoon for Newcomers promotion.
Daily challenges will be assigned for 30 days; tasks include playing a specific number of hands or winning a jackpot. Please note that you must opt-in the client to benefit from this bonus.
GGPoker Rakeback
Rakeback is the return of a percentage of the rake paid at the tables. It's one of the most crucial bonuses for players because it guarantees an income regardless of the result at the tables. Such promotions can include leaderboards, rake races, etc. Let's see what's the overall rakeback deal at GGPoker.
GG Poker offers a wide selection of bonuses besides the rakeback program and monthly promotions. The good news is that the poker network launches promotions to all kinds of players, so no matter what stake you play, you can benefit from these events.
Fish Buffet Rewards
Fish Buffet is a semi-random VIP program that gives rakeback to players. All GGPoker players receive FB Points (FP) while playing. 100FP will be awarded for every $1 paid in PVI rake.
Their progress is displayed at each table. There are a total of 24 levels according to the points given, and those are divided into 8 statutes. Upon reaching each level, the poker player can spin a wheel that gives random awards.
Breakdown of GGPoker FishBuffet levels and rewards:
| Rank | FPs to Earn (for each rank) | Time Limit (for each rank) | Prize Range (for each rank) | Average Cashback |
| The Platium | Weekly payout | 365 days | Flat Casback | 60% |
| Platinum Shark | 5.000.000 | 365 days | Flat Casback | 55% |
| Platinum Whale | 3.000.000 | 365 days | Flat Casback | 50% |
| Gold Whale 1 | 120.000 | 30 days | Spin ($120 - $1,200) | 49% |
| Gold Whale 2 | 120.000 | 30 days | Spin ($120 - $1,200) | 48% |
| Gold Whale 3 | 120.000 | 30 days | Spin ($120 - $1,200) | 47% |
| Silver Whale 1 | 120.000 | 30 days | Spin ($120 - $1,200) | 46% |
| Silver Whale 2 | 120.000 | 30 days | Spin ($120 - $1,200) | 45% |
| Silver Whale 3 | 120.000 | 30 days | Spin ($120 - $1,200) | 44% |
| Bronze Whale 1 | 120.000 | 30 days | Spin ($120 - $1,200) | 43% |
| Bronze Whale 2 | 120.000 | 30 days | Spin ($120 - $1,200) | 42% |
| Bronze Whale 3 | 120.000 | 30 days | Spin ($120 - $1,200) | 41% |
| Platinum Octopus | Weekly payout | 365 days | Flat Casback | 35% |
| Gold Octopus | 60.000 | 30 days | Spin ($60 - $360) | 34% |
| Silver Octopus | 60.000 | 30 days | Spin ($60 - $360) | 32% |
| Bronze Octopus | 60.000 | 30 days | Spin ($60 - $360) | 30% |
| Gold Crab | 12.000 | 15 days | Spin ($12 - $60) | 28% |
| Silver Crab | 12.000 | 15 days | Spin ($12 - $60) | 27% |
| Bronze Crab | 12.000 | 15 days | Spin ($12 - $60) | 26% |
| Gold Shrimp | 6.000 | 15 days | Spin ($6 - $30) | 24% |
| Silver Shrimp | 6.000 | 15 days | Spin ($6 - $30) | 23% |
| Bronze Shrimp | 6.000 | 15 days | Spin ($6 - $30) | 22% |
| Platinum Fish | Weekly payout | - | Flat Casback | 20% |
| Goldfish | 1.500 | 7 days | Spin ($1.5 - $35) | 17% |
| Plankton (Starting Level) | 750 | 7 days | Spin ($0.75 - $2) | 15% |
Attention! GGPoker introduced Platinum levels with flat cashback in February 2021. You can always switch to a lower Platinum rank to get weekly cashback.
If you didn’t manage to reach a certain level in the required time, all FPs above the last level will be burned and credited with a 10% rakeback.
All GGPoker players are automatically registered on Fish Buffet (it's a permanent promotion). It means that you can get up to 100% cashback playing any of the games offered by the site.
To get more details please contact our team:
Telegram: alexey_wpd
WhatsApp: +66802178380
Skype: live:newbheartstoned
Email: [email protected]
GGPoker Rake structure
GGNetwork charges rake in a unique way, many of the features of this structure cannot be found in other sites:
The rake is taken preflop;
Indirect rake distribution (PVI).
Hold'em:
| Stake | Rake | Cap |
| $0.02 / $0.05 | 5% | $0.5 |
| $0.05 / $0.10 | 5% | $1 |
| $0.10 / $0.25 | 5% | $2 |
| $0.25 / $0.50 | 5% | $4 |
| $0.50 / $1 | 5% | $5 |
| $1 / $2 | 5% | $6 |
| $2 / $5 | 5% | $8 |
| $5 / $10 | 5% | $10 |
Omaha:
| Stake | Rake | Cap |
| $0.05 / $0.10 | 5% | 3BB |
| $0.10 / $0.25 | 5% | 3BB |
| $0.25 / $0.50 | 5% | 2BB |
| $0.50 / $1 | 5% | 2BB |
| $1 / $2 | 5% | 2BB |
| $2 / $5 | 5% | 1.5BB |
| $5 / $10 | 5% | 1.5BB |
| $10 / $20 | 5% | 1.5BB |
| $25 / $50++ | 5% | 1BB |
6+ Hold’em — 3% from the pot;
Poker Tournaments— usually 10%.
Rush & Cash (NLH and PLO) – the rake is 5% at all stakes:
| Stake | Min Buy-In | Max Buy-In | Rake % | Rake Cap |
| $1 $2 | $100 | $200 | 5% | $6 |
| $0.5 $1 | $50 | $100 | 5% | $3 |
| $0.25 $0.50 | $25 | $50 | 5% | $1.50 |
| $0.10 $0.25 | $12 | $25 | 5% | $0.75 |
| $0.05 $0.10 | $5 | $10 | 5% | $0.30 |
| $0.02 $0.05 | $2 | $5 | 5% | $0.15 |
| $0.01 $0.02 | $1 | $2 | 5% | $0.06 |
PVI rake
PVI or Player Value Index is a special coefficient calculate for every player in the GGPoker network (except 6+ Hold’em). The PVI formula is not disclosed.
All we know is that PVI is constantly recalculated and it depends on the grinder results, his deposits, and cashouts.
According to our experience, regularshave a PVI less than 1, and amateurs more than 1. It is crucial for grinders because it affects the final rakeback calculations.
Find out more details about GGpoker PVI rake.
Traffic and games
In 2020 the GGPoker network ranks 2-3 in the poker networks ranking, which is an incredible result for a site founded only 6 years ago. The action is around the clock at any stake or format, and over 50,000 connections can be spotted at any time.
GGPoker games unique features:
Buying and selling shares (staking);
Straddle — an additional preflop bet that gives the players the possibility to act last on the postflop; Jackpot palace casino.
Run it Twice — deal up to 3 additional boards after all-in;
Rabbit Hunt — a function to see the cards that would have been dealt if all the players didn’t fold;
All-In Insurance — an option to protect yourself against a bad beat.
Cash Games
GGPoker is one of the few sites where the Omaha action is similar to Hold’em. Hundreds of games are available 24/7 and every day more poker players come to the tables attracted by good promotions and an excellent client.
The number of tables at low and mid-stakes exceeds 100, and high stakes over 20 tables can be spotted during the peak time. VIP games are available for high rollers with $200/$400 blinds.
Rush & Cash
Rush & Cash is the local version of fast-fold poker, a successful format launched under the name of Zoom by PokerStars; the action is measured by the number of connections per stake. Fast-fold Hold'em games start at NL2 to NL200, and over 500 players play during the prime time.
Recently GGPoker launched Rush & Cash Omaha, and more than 300 connections can be spotted around the clock.
Spin and Gold
GGPoker launched Spin&Gold in 2020 with unique features like insurance to avoid playing the X2 multipliers and a maximum prize pool of $1,000,000.
There are nine stakes available from $0,25 to $200, and according to our reviews, the probabilities are very similar compared to major poker sites like PokerStars.
Spin & Gold Challenge is the rakeback program where players can get up to 60% cashback by getting gold on the tables.
Tournaments
Every day the site hold dozen of regular tournaments. In addition, the network organizes many tournament series: the most famous is the Good Game Series, a festival that guaranteed $50M in its last edition.
All regular MTTs are divided into nine fixed groups in the client:
GGPoker Exclusive — exclusive tournaments of this skin;
GG Masters — special Sunday tournament and its satellites.
High Roller — expensive tournaments with buy-ins from $210 to $5,000 and guaranteed prize pools up to $100,000;
Daily GTD — daily events divided by the blind structure into several color groups. The six main events are called Daily Main Event and the buy-ins range from $22 to $250 and GTD prizes from $8,000 — $30,000;
Bounty Hunters — tournaments with a bounty for knocking out opponents, with buy-ins up to $100 and guarantees up to 4,000;
Omaholic — 16 daily Omaha events (buy-ins from $1 to $11 and GTD from $50 to $400). Please note that in PLO events the betting rule will be during pre-flop play, while the No limit betting rule will be applied during post flop play.
Phoenix Rebuy — special events with rebuy. Only four events daily with entries up to $5 and guaranteed prizes up to $1,000;
T$ Builder — poker tournaments without rake held every half hour with prizes in tournament dollars, which can be used in any other MTT of the site.
All-In or Fold
AoF is an exclusive format of GGPoker and many amateurs join the games looking for the non-stopping action that this game offers.
The game was played in Yuanbut recently the currency was changed to USD. The bets are placed using the “button-ante” system: all players put a mandatory bet of the same size before dealing cards, and the button pays two antes.
Games are available from NL25 to NL1k and PLO50 to PLO800; usually, more than 20 tables are being played per format.
Banking options
The poker room features a direct cashier with many options for users around the world:
| Payment system | Deposit | Withdrawal |
| Visa | $10-$1,500 | $10-$1,500 |
| Neteller | $10-$5,000 | $10-$5,000 |
| Skrill | $10-$50,000 | $10-$5,000 |
| ecoPayz | $10-$50,000 | $10-$5,000 |
Bitcoin and MuchBetter are also available to deposit, but the complete list depends on your location.
- Withdrawal fee: $1;
- Timeframe: 1-6 days
- Monthly withdrawal limit: $50,000;
- P2P transfers: Yes, you need to know the email address of the account you want to send the money. Before withdrawing the funds the player must pay in rake at least 10% of the transfer amount.
Before requesting a withdrawal, the poker room may ask you to verify your personal data; to do this, you must submit the following information:
- ID (passport, driver's license);
- Proof of address;
- Banking details.
All the process is done in the GGPoker Cashier or via e-mail.
GG Poker client review
The software used by all the skins is the same one (only the logos and some exclusive promotions are different), and it’s state-of-the-art poker software that meets and even exceeds the modern requirements.
GGPoker client is available for Windows, Mac OS, Android, and iOS.
GGPoker Network prohibits the use of any additional software(trackers, automated seating tools, HUDs, etc.). Therefore, the client has two built-in features to give more information about the game:
SmartHUD: statistics on opponents;
PokerCraft: information about your own game.
PokerCraft gives access to download your hand history. Such HH can be added to tracking software to conduct post-session reviews.
Please note that GGPoker hand history deletes information about the villains, so you'll only be able to study your game.
Mobile app review
GGPoker has native clients for iOS and Android gadgets. The user interface is well designed and allows joining up to four games simultaneously.
The GGPoker mobile app must be download directly from the poker room website, where you will find detailed installation instructions. Apple users must request an up-to-date link to the poker room customer service.
GGPoker Customer Support
GGPoker customer service can be reached as follows:
- Live-chat on their official website;
- E-mail: [email protected] or [email protected] (depending on your question);
- Discord and Telegram official channels.
A comprehensive FAQ is posted at the bottom of this article and the GGPoker website to immediately solve common questions.
Legal status and trustworthiness
Is GGPoker a legal and regulated online poker site? Yes!Besides holding a UKGC gambling license, the room also shares traffic with other regulated sites in the Baltics and other countries. As of January 12, 2021, GGPoker operates under a license issued by the Isle of Man Gambling Supervision Commission. Free online bingo cards. The expansion plan of the network includes legally dabble on several markets. Therefore you may not be able to join the games if poker has been prohibited in your country.
Please note that you must play under your local laws, which may include a minimum legal age to play (18 years old usually) and more depending on your country.
GGPoker is the only GGNetwork skin that holds an active gambling license from the British Gambling Commission. Therefore, grinders living in the UK are allowed to play and take advantage of all the promotions and events.
The restricted country list of GGPoker includes: United States, Spain, Colombia, Belgium, Bulgaria, Czech Republic, Poland, Romania, Slovakia, Switzerland, among others.
GGPoker in the USA
In 2019 GGPoker filed an application to get a license in Pennsylvania, one of the five states that have legalized gambling in the US. Such a request is still under review. Most likely, GGNetwork will get an answer soon, and we will know if they launch their services in the US.
Public roadmap
In 2019 GG Poker decided to make public its roadmap, a Trello board where any person can check the future plans of the network, what new formats will be added, etc. Many novelties have been announced via the roadmap like new games and tournament series.
The site launched GGPoker TV to stream tournaments with open cards on Twitch with recognized hosts as Joe Stapleton and regular appearances of Team Pro members like Daniel Negreanu and ElkY.
GGPoker: The home of Daniel Negreanu
The Team GGPoker is composed of four of the most popular players of history:
- Daniel Negreanu: Daniel was a PokerStars ambassador for more than 10 years and in late 2019 he decided to join the GGPoker team to promote the room. Many of the ideas that Daniel publicly support like freezeout tournaments have been implemented in the platform.
- Bryn Kenney: Currently the player with most profits in history with $56M and many trophies like EPT, WSOP, PCA, Aussie Millions, Triton Poker, etc.
- Felipe “Mojave” Ramos: The youngest member of the team pro and surely the bet of the network to attract Latin American customers; Felipe is one of the best Brazilian grinders ever and has been recognized as the Most Inspiring Player.
- Bertrand 'ElkY' Grospellier: The French player joined GGPoker on April 16, 2020. ElkY is a member of the exclusive Triple Crown club for winning EPT, WPT and WSOP titles.
With its Team Pro, GG is using an old-fashioned strategy that has always worked in the past: recruit popular players, their fans will follow the lead.
Pros and cons of playing at GGPoker
We identify many benefits of playing at this site:
Hundreds of games available 24/7 of different formats and stakes;
Weak lineups especially from Asia;
A fine selection of regular monthly promotions both for regular players and amateurs;
Several MTTs throughout the day.
Of course, the site has its drawbacks:
All third-party software is banned;
The rake structure benefits amateur players affecting regs, with an indirect system named “PVI”; we must say that without this, the site would not have all the advantages it has.
Why play with us?
Worldpokerdeals is a leading company in the professional affiliate services market with vast experience in providing players the best conditions.
Please check out certificates and awards from the affiliate community:
At GGPoker our players receive:
Private promotions and tournament tickets in our Telegram channel;
Professional support on all issues seven days a week.
Exclusive $500 monthly freeroll.
Exclusive GGpoker monthly $6,500 Rake Race.
Reach our team to get more information about GGPoker room:
Telegram: alexey_wpd
WhatsApp: +66802178380
Skype: live:newbheartstoned
Email: [email protected]
FAQ
Yes! The poker room holds an active license from the UK Gambling Commission and is fully legal to play in the United Kingdom.
Sadly this poker network doesn’t operate in the United States. GGPoker filled an application to get a gambling license from the Pennsylvania Gaming Control Board on 12/23/2019, which is still under review.
As a general rule, the Good Game network doesn’t take players living in countries with restrictive gambling regulations. Although an official list isn’t posted online, recently they withdrawn from several countries and most likely will regularize its situation in any other site.
Yes! The poker room offers a Welcome Bonus up to $600.
Disclaimer: GGPoker is not yet live in the United States. This review is speculative based on what we expect when the poker site makes its debut in Pennsylvania.
Poker Bonus Codes
Despite having an imposing presence in the European and Asian online poker markets, GGPoker is just introducing itself to US audiences. Soon players located in the state of Pennsylvania will have access to the poker site, which launched overseas in 2014.
To welcome its new US players, GGPoker is offering a welcome promotion, a 100% deposit match up to $600. Alternately, you can receive up to $100 in rewards with just a $20 deposit. Keep scrolling to find out how.
GGPoker sign up bonus
New account holders at GGPoker can choose from one of two welcome bonuses:
Matched deposit bonus: Probably the promotion type that you are most familiar with — GGPoker will match your deposit dollar for dollar up to a maximum of $600. This means that if you deposit $400, you’ll receive a matching $400 bonus. As you might imagine, there is a playthrough requirement similar to other poker sites.
You’ll unlock $5 in matched rewards money for each $20 that you spend in tournament fees or rake at cash games. Crunching the numbers on this, you would need to pay $1,600 in fees in order to unlock the entire $400 bonus in our example. This could be a little difficult for infrequent or casual players, but dedicated grinders should be able to accomplish this within the allotted three months.
$100 in rewards money: If you don’t feel like grinding for 90 days for your bonus, you have another option when depositing on GGPoker. If you deposit a minimum of $20, you can opt to receive $100 — $40 in free “Spin & Gold” tickets (which you use for entering GGPoker’s sit-and-go-style tournament structure) and an additional $60 in rewards cash to play on the platform’s proprietary “All In or Fold” poker variant during the ensuing six days following the deposit. You’ll also have to make sure you hit a predetermined minimum number of hands each day.
GGPoker bonus code 2021
| Online Poker | GGPoker |
|---|---|
| Promo Code | None - Use Links |
| Deposit Match Bonus | 100% matched deposit up to $600 |
| Minimum Deposit Bonus | $100 reward money minimum $20 deposit |
| Last Updated | May 2021 |
Is GGPoker safe?
No need to worry about security when you play at GGPoker. Just like competing online poker sites, GGPoker is required to comply with all relevant and applicable security measures in the state where it operates. Trik main slot aztec.
It is heavily regulated and monitored on a daily basis. In fact, GGPoker takes its security especially seriously. It does not permit any third-party software, since this may help players gain an unfair advantage. And lastly, GGPoker works with an independent testing lab called BMM that certifies that the hands are generated randomly.
Games available at GGPoker Pennsylvania
Here are some of the options you can expect to play on the GGPoker site:
Cash games
For decades now, Texas Hold’em and Omaha have been the two most popular poker variants in the United States. GGPoker recognizes this, and those are the only two cash games that it offers. This helps ensure a steady and reliable flow of players to the table, since they are not siphoned off by less popular variants.
Even though there are only two variants available for cash games (at the time of writing), the action runs around the clock and you can always find a full table to sit down at whenever you log on. The blinds for Hold’em start at $0.01/$0.02 and go as high at $5/$10 no limit. And if you’re looking for even more action, check out the fast-fold variant called “Rush and Cash.” As soon as you fold a hand, you’re whisked away to a new table with a new hand to play.
GGPoker tournaments
Despite a comparatively limited cash game presence, GGPoker really shines when it comes to its tournament offerings. It offers a number of heavily frequented tourneys, 24 hours a day. Here are just a few of the competitions that you’ll find on a regular basis:
- Sit and go’s: Single table tournaments, running 24/7. Once your table fills up, the cards fly.
- Daily multi-table tournaments: Hold’em tournaments with guaranteed prize pools, running every day. Always the most populated of tournament options.
- Spin & Gold: A fast-paced three-player sit and go variant, with randomly determined prize amounts.
- Beat the Pros: Running each Saturday, this is a $210 bounty tournament. If you knock out one of the designated “pros,” you will earn a ticket for a $5,000 freeroll tourney.
- Omaholic: Omaha tournaments starting every hour, all day long. Buy-ins start at $1.
- GGMasters: A weekly freezeout tournament series where you can win your share of a weekly prize pool of at least $2.5 million
Head over to the GGPoker website to see a complete list and breakdown of all of the options.
GGPoker app mobile compatibility
The GGPoker app is available for desktop players as well as mobile players who prefer to play on the go. The mobile experience does not sacrifice any of the features or graphics that make the desktop version so great.
How to download GGPoker for iPhone app
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If you are an iOS user, you can easily get the GGPoker app on your phone. Simply follow these instructions:
- Use your iPhone’s browser to navigate to the GGPoker website.
- Click the menu button at the top left corner of the page that looks like three stacked lines (frequently called a “hamburger button”).
- This will open a menu. Scroll down and you will see a red “Download now” link.
- After clicking this, it will take you to a new screen with a “Download” button that you can click.
- The App Store will open up, and you can continue to install the app as normal.
- Once you have the app, you just need to log in or create an account, and you’re all set to begin playing.
How to download the GGPoker Android app
Android users are not left out in the cold. If your smartphone runs on that system, you can install the GGPoker app by following these instructions:
- On your smartphone or tablet, head over to the GGPoker homepage.
- In the top left of the page, click the main menu bar (which looks like three solid lines).
- This will drop down a menu with a red “Download now” link. Click that.
- You’ll get taken to a new page with a “Download” button right in the center. Click that button and follow the prompts from there to download the app.
- Once installed, click the app icon on your phone and log in or create a new account. That’s all there is to it!
GGPoker software
Opening up the GGPoker program yields an onslaught of illustrations, graphics and animations. Although this can be a bit overwhelming, the software actually runs surprisingly deep and is easy to navigate once you get oriented.
The poker games are very well organized, and it is easy and quick to find a table. Once you’re on the felt, you’ll be presented with a simple, but very informational, graphical interface. This also lends itself very well to multi-tabling, and you can perform functions such as straddling and quick-folding with ease. If there is any drawback to the software, it is that its security restrictions do not permit any third-party programs. If you are a player who likes to use a program that tracks and analyzes every hand you play, you may be better off looking elsewhere.
GGPoker payment methods
If you’re ready to give GGPoker a try, you have a good variety of banking methods at your disposal. Some options may be restricted depending on your location, but most players will find it easy to make a real money deposit on the site.
Deposits options at GGPoker
Here are the current choices for funding your GGPoker wallet. The minimum deposit is $10:
- Visa
- Mastercard
- Skrill
Withdrawal methods at GGPoker
Once you’re ready to withdraw some of your money, GGPoker gives you a number of options. It won’t charge a withdrawal fee, but check with your payment processor to make sure that it does not take a percentage. A standard 24- to 72-hour waiting period will apply when taking funds out (so that GGPoker can verify and process the transaction), but generally speaking, the process is smooth and uncomplicated. Here are the ways you can withdraw from the site:
- Visa
- Mastercard
- Skrill
Customer support at GGPoker PA
If there is one place where GGPoker falls a little short, it is with its customer support options. Given that the site is primarily based overseas in Europe and Asia, American players may find it somewhat difficult to get customer service on demand. Currently, there is no 24-hour help service like a phone number or live chat. The current options are restricted to the following:
- General support email address:[email protected]
- Cashier support email address:[email protected]
- Help section: GGPoker actually has a relatively robust FAQ and help section on its main webpage. This is a good resource that may help you resolve your issue even without speaking directly to a live representative.
History of GGPoker
The GGNetwork (a nickname for “Good Game Network”) first came into existence in 2014. It originally placed its focus on the expanding Chinese and Southeast Asian markets. Once it realized success in that arena, it expanded to Canada and various European countries in 2016 and 2017. Finally, in 2021, changes to laws in some American states permitted online poker to begin operating stateside. GGPoker expanded into Pennsylvania in 2021, becoming one of the first such sites in the Keystone State.
GGPoker summary
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As a fairly new face in the US, GGPoker’s product is surprisingly polished and complete. Its software is buttery smooth, with some of the most exciting and fun graphics of any of the online poker platforms currently operating. Tables are always full, despite limited cash offerings, and you can find a fun an exciting tournament when you want to switch things up. Overall, this is a very promising start for the burgeoning American online poker operator, and GGPoker should become one of the premier destinations for players in the coming years.